Services

We take care of your equipment and provide a strong service support to keep your operation moving as efficiently as possible. Every CESAB product is engineered to deliver high performance and maximum uptime. We also provide a personalized, local service tailored to the specific needs of your business, whether you operate a single truck or a full fleet of material handling equipment.

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Software solutions

Essentially due to the nature of our dedicated warehouse management system, our WMS system is able to improve your stock accuracy, maximize your storage usage and reduce your picking time, benefiting both you and your customers.

We strive to:

  • Increase Accuracy due to less scope for human error in the updating of stock records.
  • Increase Efficiency as a result of the automation of processes such as stock updates and stock documentation by the WMS.
  • Real-time data with the automatic updating of inventory levels and stock locations through Goods In, Goods Out and Stock Moves.
  • Usage insight system generated reports are able to report on both warehouse and employee performance.

Contract services

Full Service: covers repairs and maintenance of the truck. The price is fixed and includes genuine spare parts. Full Service guarantees high truck performance and availability.

Preventive Maintenance: covers maintenance of the trucks according to the periodical maintenance plans. Preventative maintenance is an effective way to prevent unplanned downtime and costly repairs.

Safety Inspection: ensures that the truck is always in compliance with safety standards set by national laws and regulating bodies. 

Additional Service if required: 24-hours service, on-site engineer, multi-brand service, battery and charger service.

Genuine spare parts

It’s important that CESAB forklifts maintain their built-in quality throughout their working life, which is why we only recommend and use genuine CESAB forklift parts for service and repairs.

  • All our parts are fully warranted to give customers confidence in quality, reliability and safety
  • 93,5% of parts shipped the same day when ordered
  • 96% of parts available in maximum four days
  • Cesab service engineers have all the most frequently used service parts in stock
  • Online spare parts catalogues and order management portal

Consulting

At Modralog, we provide our clients with an extensive preliminary consultation and offer a complete assessment of all aspects of the warehouse operation and develop numerous possible options.

Our consultants will conduct on-site evaluations in order to assess your operation and together with you, formulate the most efficient and economically viable optimization solution.

We provide consultancy and assistance throughout the implementation process and supply an extensive after-sales service.

Operator Instruction

During delivery of the trucks, CESAB instructs the users so they can use the new machines more efficiently and with a maximum of security. Better security for the driver and his environment.